easyJet slams airport over security queues
03.04.10
Liverpool Airport’s biggest airline client has demanded it tackles security delays - which it says causes dozens of passengers to miss flights every day, the Post reports. As the airport prepared for one of its busiest weekends of the year, easyJet launched a scathing assault on its bosses, accusing them of failing to staff security lanes properly.
easyJet spokesman Andrew McConnell said passengers face huge queues. He told the newspaper: ‘Enough is enough. Passengers are missing flights because of a lack of security staff at the airport.’ He said the budget airline, which carried 2.33m passengers at Liverpool Airport in 2009 from a total of 4.95m - and operates 27 routes from the hub, has held talks with airport bosses over the issue.
He said: ‘We have called on them to employ extra workers, they say that’s not the answer, we say it is. Telling passengers to arrive earlier is not good enough. It is time the airport put its hand in its pocket and employed more security staff. Dozens of passengers each day are missing flights because of the security issues.'
However, an airport spokesman refuted the allegation that dozens of passengers miss flights every day because of security delays. He said: ‘There have been no passengers reported by any airlines as having missed flights due to security delays for some time. Additional security staff is not the answer. There are sufficient security staff in place. In addition, the airport has been monitoring the area continually all through this busy period.'
‘The airport does not deny there have been security queues at peak times on some days. However, the issue is the numbers of passengers and the time at which they're arriving at security.’ He told the newspaper that a rise in hand baggage by passengers to avoid paying for larger bags within the hold means screening takes longer because of so many liquids being discovered in hand luggage.
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